Troubleshooting FAQ

If issues persist or are not covered here, please reach out to ArchMill Applications Support

The ArchMill is not scanning.

  1. Navigate to the Reboot menu by pressing the settings cog in the upper right corner, then pressing Reboot at the top of the menu options.
  2. Press Pi to reboot the Control system.
  3. Attempt the trim process again.

The ArchMill doesn’t begin trimming once I press start.

  1. Press Cancel.
  2. Attempt to start the trim process again.

If you notice a Cmd Server Down message at the top of the screen shortly after attempting to start the trim:

  1. Navigate to the Reboot menu by pressing the cog in the upper right corner, then pressing Reboot at the top of the menu options.
  2. Press BBB to reboot the Mechanical system.
  3. The Mechanical system will take about 6 minutes to reboot, showing NC Connected and a red Home Axes button when it is fully initialized.
  4. Attempt the trim process again.

Contact ArchMill Applications Support