ArchForm Manufacturing

If you are submitting for ArchForm Manufacturing, ArchForm takes over and move the order through the workflow.

1. When you submit a manufacturing order, it starts in Ordered.
2. Once we start to manufacture the order, we will move it into In Production.
3. Once we shipped the aligner & retainers, we will move the order into Shipped and post tracking information in the comment.
4. When the order is suspended for some reason, we will move it into On Hold and inform you through email.
5. When the order should be removed for some reason, it could be Archived.

The aligners or retainers will be shipped to your office individually packaged and labeled, with a case, ready to be delivered to your patient. The time frame for these aligners or retainers to be delivered is 2 weeks after we receive the order.

In Office Manufacturing

If you are submitting an ‘In Office Manufacturing’ order, how the order gets moved through the workflow is entirely up to you.

1. Ordered: When you submit a manufacturing order, it starts in Ordered.
2. In Production: The order starts to be manufactured.
3. Shipped**:** The case ships to the patient.
4. When the order is suspended for some reason, you could change it to On Hold.
5. When the order should be removed for some reason, you could change it to Archived.

Comments allow you to add any notes or photos to keep everyone informed on what is happening with the order. They allow you to communicate with your staff and the ArchForm team member.