Scan and photo requirements for submitting an alignment case

We require both upper and lower scans in .stl file format and up-to-date intraoral photos for case submissions, including refinements. XRays/CBCT when possible.

Scan Requirements

• Both upper and lower scans in .stl file format
• All teeth are fully captured in the scan
• At least 3mm of gingiva is included above the gumline
• No holes/stitching errors in scan
• No artifacts that interfere with the quality of the scan are present
• No orthodontic appliance in the scan that will interfere with treatment
• Scans in occlusion

Photo Requirements

• Intraoral: Upper occlusal, lower occlusal, front view, right lateral, left lateral
• Extraoral: Profile, full face smiling, full face not smiling
• Photos must be in JPEG or PNG file format
• All teeth are fully captured in photos
• Photos in focus
• Occlusion must be clearly visible
• Photo must be up-to-date, accurately representing the scans

Please be aware that if your case does not meet these requirements, it will be rejected, leading to delays.